Still have questions?
What payment methods are available?
Various payment methods are available: SBP (the most favorable way with no commission), bank cards and SberPay, international payments via Apple Pay and Google Pay, as well as cryptocurrency payments.
What is the minimum top-up amount?
The minimum top-up amount is only $5.
How does the payment system work and are there subscriptions?
We work on a pay-as-you-go model, without mandatory subscriptions. You top up your balance with any amount and pay only for the actual use of neural networks. Tokens are deducted as you use different models, and unused funds are not burned and remain on your balance.
Important: if you are offered to pay for a subscription to GPTunneL - it's a scam. We never ask for a mandatory subscription, and monthly payments are only possible if you have enabled auto-payment in your Profile settings. All payment transactions are made only through the official website https://app.gptunnel.ai/
How to pay for the service from another country?
International users can pay via Apple Pay, Google Pay and international cards (Visa, Mastercard, American Express, Discover, JCB) via Stripe platform. It is also possible to pay with cryptocurrency, which is accepted from users from any country with an additional 10% bonus added to the account.
How is the cost of using different models calculated?
Each neural network has its own cost. For text models, payment is deducted for the number of tokens in the request and response. Other types of content have their own calculation system: images are charged per generation, video - per 1 clip, speech synthesis - per 1000 tokens, and speech recognition - per minute of audio or video. Up-to-date prices are always displayed in the interface before using a particular model.
What are the conditions for businesses?
Companies are subject to the same transparent pricing for model usage as private users. Payment is made with a business card or by invoice to the company. The main advantage is the ability to add an unlimited number of employees to a corporate account for free. Each employee gets access to the service through their own account, and payment is deducted from the company's total balance. Learn more about access to Neurooffice for companies on the «For Business» page.
What legal safeguards does the service provide?
All relationships are governed by a public offer agreement, which includes protection of personal data, terms of service use and payment procedure. We ensure payment security and provide transparent terms of use for all services.
Having trouble paying?
Check the sufficiency of funds on your card and online payment support. Try an alternative payment method or contact our support service via Telegram or email kv@shds.io. Our specialists will help to solve any payment issues as soon as possible.